Cancellation can only be done before the product is dispatched on the following terms and conditions :

• Sunglass/Frame/Reading Glasses/Contact Lenses – Cancellation can be done before the product is shipped or within 12 hrs of booking the order (whichever is earlier).
• Once the product is shipped the company will not accept any cancellation.
• Complete Spectacles (Frame + Lens) – Cancellation can be done within 4hrs or before the lens are processed since these are customised lenses.

The company reserves the right to cancel an order. The reason for cancellation could be due to :

• In case the order request is not acceptable to the company.
• Non-availability of the product.
• Inaccurate product information or pricing discrepancies.
• Due to reasons of fraud.
• Wrong usage of payment made by customer or incomplete information received from the customer.

Upon such cancellation made by the customer with intimation being given to the company within the prescribed time period mentioned above, then in that case the company shall refund 75% of the money and not otherwise.

In case of any issue or confusion, please mail us at [email protected] or reach out to us at +91 80800 44634.